FAQ's


What is a live session?
Live webinar training is a virtual event that takes place in real time, where a speaker presents information, and participants can interact with them through a web conferencing platform.

How to join the live session?
Login to your dashboard and get your Live Instruction. Also, you will get a notification via email. We will drop you live instructions via email 12 hours before the live webinar.

When will the recording be available after the live session?
Recording and Transcript will be available 24 hours after the live date.

How to get a handout/presentation(pdf)?
Login to your dashboard and download the presentation(pdf).

 What is Digital Download?
A Digital download is a digital file that can be downloaded at your end and used without any further processing. This could include a webinar, video, audio file, or other digital content. Please save it in your local storage so that you will be able to have lifetime access. The digital download link is valid for 30 Days. The information in this email is unique to you and valid only for you. Please do not share the information with others.

 How to get Digital Download?
Login to your dashboard and click on Digital Download to get lifetime access. Also, we will drop you download instructions via email for the same.

 What is a Transcript?
the transcript is a written record of the spoken words in a webinar. It includes the presenter’s words and any questions and comments from participants. Read at any time within 30 days of access.

 How to get a transcript(pdf)?
Login to your dashboard and download the transcript(pdf). Also, we will drop you download instructions via email for the same. The Transcript pdf file will be available in your dashboard for the duration of 30 days of access.

 What is an on-demand(recording) session?
A recorded webinar is an online event that has been pre-recorded and can be watched at any time with 30 days’ access.

 How to watch an on-demand(recording) session?
Login to your dashboard and watch the recording. Also, we will drop you download instructions via email for the same. The recording access will be available in your dashboard for the duration of 30 days with unlimited watch access.

 How to get an invoice?
Login to your dashboard and download the Invoice(pdf). Also, we will drop Thank You email once the order is confirmed.

 Is there any other option for registration?
You can download the registration form or request a call.

 How can I change my password?
Login to your dashboard and go to my profile and change the password.